
Bryan Saraka is the Director of Customer Excellence at Novartis, where he leads the intersection of strategy and healthcare innovation. With a career spanning from field-based sales to global operational leadership, Bryan is known for his ability to translate complex technology into practical solutions. He is a firm believer in using AI as a strategic intervention to bridge the gap between data and people, ultimately creating a more seamless and personalized experience across the healthcare ecosystem

Sales coaching has been around since sales began, but what actually works? In this candid session, Bryan Saraka will shine a light on the good, bad and ugly approaches to coaching. Covering:
In this 90mins hands-on workshop, attendees will be guided through a 3 stage rapid prototyping and training on Agent creation. By the end of the session, all modelled agents will be shared with some being built in real time for review.