Pharma
ai

10:10

-

10:40

Pavel Goldvasser

How a Great Rep Experience Leads to Improved Customer Engagement

  • How to create an environment that fosters excellence and success across the entire rep journey from structured onboarding to mentoring
  • Why empowering reps through experience design and shared decision-making helps ensure new tools and processes serve them in the field whilst driving business outcomes
  • How to leverage (and get buy in) to use digital tools and AI effectively
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