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Nathalie Plumley

Director, Commercial Excellence and Capability Development
AstraZeneca

Nathalie Plumley

Director, Commercial Excellence and Capability Development
AstraZeneca
CreativityNow

Speaker's program:

10:10

-

10:40

How a Great Rep Experience Leads to Improved Customer Engagement

  • How to create an environment that fosters excellence and success across the entire rep journey from structured onboarding to mentoring
  • Why empowering reps through experience design and shared decision-making helps ensure new tools and processes serve them in the field whilst driving business outcomes
  • How to leverage (and get buy in) to use digital tools and AI effectively
Pavel Goldvasser
,
National Sales Manager
,
Celltrion Healthcare
Curtis Fichtner
,
Senior Brand Manager
,
Sanofi
Nathalie Plumley
,
Director, Commercial Excellence and Capability Development
,
AstraZeneca

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